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Terms and Conditions

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NextFlight Shipping Express – Terms & Conditions

Last Updated: August 2025

Welcome to Next Flight Shipping Express. These Terms & Conditions govern the use of our services, including package forwarding, customs clearance, and delivery from the United States to Jamaica. By using our services, you agree to these Terms & Conditions.


1. Definitions

  • “Company” refers to Next Flight Shipping Express.

  • “Customer” refers to any individual or business using our services.

  • “Package” refers to any shipment received, processed, and/or delivered by the Company.


2. Service Overview

Next Flight Shipping Express provides customers with a U.S. shipping address to receive goods, which are then forwarded to Jamaica for delivery. Services include:

  • Receiving packages on behalf of customers

  • Consolidating shipments upon request

  • Customs clearance assistance

  • Local delivery

3. Customer Responsibilities

Customers agree to:

  • Provide accurate personal and contact information.

  • Ensure all items shipped comply with Jamaican and U.S. import/export laws.

  • Pay all applicable shipping fees, customs duties, and taxes.

  • Declare package value accurately for customs purposes.

  • Retain all invoices and receipts for shipped goods.

4. Prohibited Items

The following are strictly prohibited and will not be shipped:

  • Illegal drugs, weapons, ammunition

  • Hazardous materials (flammable, explosive, corrosive)

  • Counterfeit goods

  • Perishable goods without proper clearance

  • Items prohibited by Jamaica Customs or U.S. law

5. Customs Clearance

  • The Company will assist with customs clearance but is not responsible for customs delays or decisions.

  • All customs fees and duties are the sole responsibility of the customer.

  • Failure to pay customs fees will result in packages being held until payment is made.

6. Delivery & Timeframes

  • Estimated delivery time is typically 5–10 business days from the date the package leaves our U.S. facility.

  • Delays caused by customs, weather, courier services, or other unforeseen circumstances are outside the Company’s control.

  • The Company is not liable for delivery delays beyond our direct control.

7. Payment Terms

  • All shipping fees, customs charges, and service fees must be paid in full before package release.

  • Payment methods accepted: Bank transfer, Lynk, cash and credit/debit card.

  • Failure to pay within 14 days of package arrival will result in storage fees of JMD $800/day.

8. Liability & Insurance

  • The Company is not liable for loss, theft, or damage to goods unless the customer has purchased insurance.

  • Claims for lost or damaged goods must be filed within 48 hours of delivery with proof (photos, receipts).

  • The Company’s liability is limited to the value declared by the customer.

9. Storage Policy

  • Packages must be collected or scheduled for delivery within 14 days of arrival in Jamaica.

  • After 14 days, storage fees will apply.

  • Packages unclaimed after 60 days will be considered abandoned and may be disposed of.

10. Termination of Service

The Company reserves the right to:

  • Refuse service to any customer violating these Terms & Conditions.

  • Suspend or terminate service without notice for illegal or prohibited use.

11. Changes to Terms

Next Flight Shipping Express reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted on our website with the effective date.

12. Contact Information

For any inquiries regarding these Terms & Conditions:
📧 Email: [email protected]
📞 Phone/WhatsApp: 1 (876) 834-2208
📍 Address 1: Mandeville, Manchester
📍Address 2: St. Ann’s Bay, St. Ann